> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.bricksite.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Clear the browser cache

1. Go to the **specific** page where the cache is to be cleared and use the following keyboard shortcuts.

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# Windows

### Google Chrome, Firefox, Edge, Opera, etc.

* ** CTRL + SHIFT + R **

![](https://storage.crisp.chat/users/helpdesk/website/46b00ea0e3d97400/39cf0a80-dcf6-402f-adb0-a9fa2d_js5tcw.png)

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# Mac

### Google Chrome, Firefox, Edge, Opera, etc.

* ** CMD + SHIFT + R **

![](https://storage.crisp.chat/users/helpdesk/website/bcc2482a49983800/b7f5db9f-4953-409c-8cdc-2f8053_2tu67g.png)

### Safari

1. Depending on the buttons on your keyboard, press:
* ** CMD + OPTION + E ** or
* ** CMD + ALT + E **

Then press ** CMD + R **.

![](https://storage.crisp.chat/users/helpdesk/website/fec0561fc9b6a000/50caa711-3b15-4fb1-b196-1fd9e5_coson5.png)

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# Clear Browser History

Alternatively, you may need to find the settings in your browser and clear the entire browser history. Be sure to tick the **Cache** option.

* [Google Chrome](https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en)
* [Mozilla Firefox](https://support.mozilla.org/en/kb/saadan-ryddes-firefox-cache)
* [Microsoft Edge](https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history)
* [Apple Safari (macOS)](https://support.apple.com/da-dk/guide/safari/sfri47acf5d6/mac)
* [Apple Safari (iOS)](https://support.apple.com/da-dk/HT201265)

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# Reboot Router

Your internet router can also store a copy of the websites you visit on your WiFi network. If none of the above works, then you can therefore advantageously try to pull the plug to your router for 1 minute and reconnect it.