Articles on: Troubleshooting
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Clear the browser cache

  1. Go to the specific page where the cache is to be cleared and use the following keyboard shortcuts.


Windows


Google Chrome, Firefox, Edge, Opera, etc.


  • ** CTRL + SHIFT + R **



Mac


Google Chrome, Firefox, Edge, Opera, etc.


  • ** CMD + SHIFT + R **



Safari


  1. Depending on the buttons on your keyboard, press:
  • ** CMD + OPTION + E ** or
  • ** CMD + ALT + E **


Then press ** CMD + R **.



Clear Browser History


Alternatively, you may need to find the settings in your browser and clear the entire browser history. Be sure to tick the Cache option.



Reboot Router


Your internet router can also store a copy of the websites you visit on your WiFi network. If none of the above works, then you can therefore advantageously try to pull the plug to your router for 1 minute and reconnect it.

Updated on: 15/10/2021

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